信息时代图书馆参考咨询工作

On the Reference and Consultancy Service of the Library in the Information Times

信息时代图书馆的参考咨询工作从理念上发生了由被动服务向主动服务,由以馆藏为中心向以用户为中心的变化;在咨询服务模式上发生了服务方式多样化、服务项目多元化、服务手段现代化的变化;参考咨询工作将朝着合作化、市场化、产业化和智能化的方向发展。

The reference and consultancy service of the library in the information times has been changed from the passive service into the active service and from the collection-centered mode into the client-centered mode in the conception, and the consultancy service mode has been changed into the diversification of the service modes, the multi-element of the service items, and the modernization of the service means, the reference and consultancy service will develop along the cooperative, marketing, industrialized and intellectual direction.