信任促进两人层次知识转移的机制的研究被引量：47

How interpersonal trust facilitates the dyadic knowledge transfer in organizational settings

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摘要近来,如何促进知识在组织中、组织间有效地转移,已成为众多经理人和研究人员关注的热点。过去的文献都是从信任如何促使人们更愿意参与知识转移的角度来研究信任对知识转移的促进作用。本文提出,信任对知识转移的促进作用不仅在于促使人们更愿意参与知识转移,还在于能够使知识转移活动对于参与双方来说变得更容易。进一步,本文运用符号互动理论的观点,从信任对知识转移双方互动过程的影响的角度入手,论述了信任能通过以下三种方式使知识转移变得更容易:(1)使知识转移双方沟通加深;(2)促使提供方划清自己的知识领域;(3)促进双方积极的归因。 Recently, how to promote knowledge transfer efficiently and effectively in and between organizations has been paid more and more attention by managers and scholars. The past literature suggested that interpersonal trust could facilitate knowledge transfer between two parties, through making knowledge senders and knowledge recipients more willing to take part in knowledge transfer. In this paper, we argue that the interpersonal trust will play a positive role not only in the above-mentioned effect, but in making knowledge transfer much easier for participants as well. Furthermore, using the perspective of symbolic interactionism, we elucidate that interpersonal trust could make knowledge transfer much easier in three ways as follow: (1)enhancing the mutual communication between two parties; (2) promoting senders specifying the areas of their knowledge; (3) facilitating the positive attribution.

作者高祥宇卫民堂李伟

机构地区西安交通大学管理学院

出处《科学学研究》 CSSCI 北大核心 2005年第3期394-400,共7页 Studies in Science of Science

关键词信任知识转移符号互动 interpersonal trust knowledge transfer symbolic interactionism

分类号 F406 [经济管理—产业经济]

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