图书馆虚拟参考服务(VRS)的困境与对策

The Difficult Position of VRS (Virtual Reference Service) in the Libraries and the Countermeasure

介绍了虚拟参考服务的概念及模式,指出了图书馆虚拟参考服务所面临的几方面困境,提出了提高图书馆虚拟参考服务质量的几点措施。

This paper introduces the conceptions and modes of the VRS, points out that the VRS is facing the difficulties of several aspects,and puts forward some measures for improving the quality of the VRS.