“读者至上”服务理念的实践要求

The Practical Requirement for the the Service Conception of the“Readers First”

知识经济时代,图书馆必须牢固树立和实践“读者至上”的服务理念,采取以读者为中心的服务方式与管理方式,提高工作质量和效率,增强服务能力和服务水平,最大限度地满足读者合理需求。

In the times of the knowledge-based economy, the library must establish firmly and practice the service conception of the “readers first”, adopt the service mode and supervisor mode centered on the readers, increase the quality and efficiency of the service ability, and satisfy the rational requirements of the readers to the maximum extent.