剖析CTI软件产品

CTI的应用最主要体现在对CTI软件产品的选择。目前市场主要流行的CTI软件产品有3类:CTI独立软件产品、CTI中间件和CTI应用开发平台。对这3类产品的特点、发展进行了分析,并重点讨论了功能最强、开发最快的CTI应用开发平台产品的优势。

Selecting a good CTI software product is the key to the success of a CTI application. Currently, three types of CTI software products can be purchased in the market, that is, CTI standalone application, CTI middleware, and CTI application development platform. This paper analyses the features of these categories of products, and gives a brief introduction to their development history and prospect. Finally, it focuses on the advantages of CTI application development platform.