论具有商业特点的全面质量管理

Discussions about the TQC with the Commercial Characters

全面质量管理是一种新的现代质量管理理论，其实质是企业开展一切生产经营活动的根本指导思想。本文着重论述了商业全面质量的内涵，管理职能、质量评价的指标和方法等，旨在深化我国商业系统的全面质量管理。

TQC is a new theory of modern quality control. Actually,it is the basic quiding ide-ology according to which enterprises carry out their production and Operation. This paper emphasizes the intersion of TQC, the function of control,the indexes and methods of quality analysis in order to deepen the TQC of our commercial system and have a good effect on it