轨道交通自动售检票系统经营权与票务管理的外包管理实践

The Outsourcing Management of AFC System in Rail Transit

简要介绍了一个轨道交通自动售检票系统AFC外包管理实践案例。其特点在于外包票务管理工作,而且还支付给发包方费用以取得相应的系统经营权。从博弈的观点以及初步定量的收益分析两个角度,简要阐述了轨道交通M线的自动售检票系统经营权与票务管理捆绑式外包的必然性。

AFC system is the core sub-system in rail transit. Being one of the successful operation managements, the outsourcing management of AFC system in Shanghai Metro Line M proves a good practice. Based on the game theory and the quantitative cost-benefit analysis, this paper discusses the management of AFC system and the bound outsourcing ticket management, which will not only support the ticketing, but also pay for the contractors with corresponding rights in system management.