摘要
就在体验经济形态中,酒店如何给顾客创造满意的体验、提高顾客满意度,从而提升酒店产品的价值,进行初步探讨,并提出提高酒店产品价值的实操方法。
This article analyzes how the hotel can create agreeable experience to make the customer feel more satisfied with the service to promote the value of its products in the state of experience economy. It puts forwards some practical proposals for the hotels to follow to promote their products' value.
出处
《武汉职业技术学院学报》
2005年第5期45-49,共5页
Journal of Wuhan Polytechnic
关键词
体验
体验经济
酒店业
价值
experience
experience economy
hotel business
value of product