摘要
借鉴组织行为学相关理论,介绍了组织公民行为的概念内涵及其对组织绩效的正向贡献作用;提出了道路交通管理系统的本质是一个组织的观点,该组织由各种道路交通管理参与主体组成;指出了道路交通管理组织中的公民行为特征;最后给出了组织公民行为理论对道路交通管理的几点启示。
The concept of Organizational Citizenship Behavior and its positive effects on organization performance based on Organization Behavior firstly, the idea that traffic management system is an organization, which consists of many bodies participating in traffic management act v ties, is put forward secondly, then characteristic of Organizational Citizenship Behavior in traffic management is given finally, some apocalypses to traffic management from the Organizational Citizenship Behavior are suggested.
出处
《道路交通与安全》
2005年第3期13-16,共4页
Road Traffic & Safety