5Yogesh M. Knowledge management for the new world of business[J]. Asia Strategy Leadership Institute Review, 1998,(6):58-60.
6Alavi M, Leidner D. Knowledge management systems: emerging views and practices from the field[A]. Proceeding of the 32nd Hawaii International Conference on System Sciences[C]. Hawaii: USA of IEEE Pub, 1999.1-8.
7Maryam A, Dorothy E L. Review: knowledge management and knowledge management systems: conceptual foundations and research issues[J]. Management Information Systems Quarterly, 2001,25(1):107-136.
8Tiwana A. The essential guide to knowledge management: E-business and CRM applications[M]. Atlanta: Prentice-Hall, 2001.121-159.
9Honeycutt J. Microsoft knowledge management strategies[M]. Washington: Microsoft Press, 2000.81-107.
10Fennessy G. Understanding and selecting knowledge management systems for a health information provider[A]. Proceeding of the 35th Hawaii International Conference on System Sciences[C]. Hawaii: USA of IEEE Pub, 2002.1-8.
