摘要
雅诗阁中国区域董事总经理罗臻毓先生曾经表示：“细心聆听住客的心声．与客人共同成长，为顾客提供更好的服务正是一个标准。最令我们雅诗阁集团自豪的是，我们的员工能够领先一步．由心而发地为客人传递。心件。服务。雅诗阁将把‘心件’服务文化带到中国的各个城市，务求使我们的住客得到最愉快的居住体验。”
THE ASCOTT HEARTWARE IS AN INITIATIVE AIMED AT OFFERING A CUSTOMER EXPERIENCE THAT IS DIFFERENTIATED AND DESIRED, HEARTWARE EMPHASIZES THE SERVICE QUALITY THAT ASCOTT OFFERS, WITH CORE VALUES OF SERVICE FROM THE HEART AND GOING THE EXTRA MILE,THROUGH THE HEARTWARE EXPERIENCE, ASCOTT ASPIRES TO OFFER A COMPELLING VALUE PROPOSITION THAT GUESTS APPRECIATE.
出处
《旅行者》
2005年第12期160-161,共2页
World Traveller Magazine
