人际信任对知识转移促进作用的研究被引量：48

How interpersonal trust facilitates the knowledge transfer in dyadic level in organizations: an integrative framework

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摘要近来,如何促进知识在组织中、组织间有效地转移,已成为众多经理人和研究人员关注的热点。尽管过去诸多文献从不同角度研究了人际信任如何促进知识转移,但还未有研究将这些文献整合在一起。本文分别从知识提供方和知识接受方的角度出发,论述了不同维度的信任是通过四种方式促进知识转移的:(1)促使双方减少防御性行为;(2)增进双方间的认同;(3)调节内部动机与知识转移行为的关系;(4)促进积极的归因。在此基础上,本文通过提出六个命题,构建了理解人际信任如何促进知识转移的框架,从而将过去从不同角度研究信任对知识转移的促进作用的文献整合在一起。 Recently, how to promote the knowledge transfer effectively and efficiently in and between organizations has been paid more and more attention by practitioners and researchers. Although many studies focused on the facilitating effects of interpersonal trust in knowledge transfer, no one has yet integrated the findings of these studies. In this paper, we argue that affect - based and cognition - based trust facilitates the knowledge transfer in dyadic level in four ways as following：（ 1 ） reducing the defensive behaviors; （2） increasing the identification between each other; （3） moderating the relationship between the intrinsic motivation and the behaviors of knowledge transfer; （4） promoting the positive attribution. Furthermore, we provide a framework for integra- ting and understanding the past literature on the facilitating effects of interpersonal trust in knowledge transfer, through proposing six propositions based on the findings of past researches.

作者高祥宇卫民堂李伟

机构地区西安交通大学管理学院

出处《科研管理》 CSSCI 北大核心 2005年第6期106-114,共9页 Science Research Management

关键词信任知识转移防御性行为认同内部动机归因 trust knowledge transfer defensive behavior identification intrinsic motivation

分类号 F406 [经济管理—产业经济]

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