人本理念在医院管理中的实践

Practice of the people-oriented principle in hospital management

论述了以人为本理念的要领与意义,并在医院管理实践中,探索了围绕患者的人性化管理。实行了医院住院患者无陪伴制度、尊重患者并实现其权益、良好的医疗环境,使患者感到温馨舒适;科学合理全程管理患者饮食及让患者得到优质的医疗技术服务等;强化以职为本,增强医院工作人员凝聚力和发展后劲。

The paper gives an account of the concept and significance of the people-oriented principie and explores its practice in hospital management, including adopting patient-centered humane manage ment, intensifying job dedication, and enhancing the hospital＇s cohesive force and development potential. Patient centered humane management includes adopting the system of no companions for the inpatients, respecting the patients and safeguarding their rights and interests, providing friendly and comfortable medical environments for the patients, managing in a scientific, rational and whole-course manner the diets of the patients, and offering quality medical services to the patients.