Agent Technologies实现应用流程再造——自助服务系统中业务无关性的设计

Agent Technologies realize reorganization of the applied process - - Design of business irrelevant character in the self- help service system

论文旨在研究自助服务系统应用流程再造的设计与实现,并探索Agent技术在其中的应用。

This paper＇s aim is studying in self-help service system the design and realization of the applied process＇s reorganization, and investigating the application of Agent technologies.