谈前厅、客房服务与管理课程教学

On Teaching of Service and Management of Reception Desk and Guest Room

教学基本要求的编订、教材的编写和选用、教学实施过程是教学的三个主要环节,文中从这三方面探讨了前厅、客房服务与管理课程的教学改革。

Writing teaching schedule, compiling and choosing the textbook and teaching conducting procedures are three parts of teaching. This article discusses teaching reform method of service and management of reception desk and guest room from three parts.