摘要
产品知识和流程知识是企业知识资产中的重要组成部分,对其进行分类管理是提高企业知识管理水平、进而提高企业绩效的有效途径。从提高企业绩效的角度出发,依据基于知识、产品、流程、绩效的KP3方法,将企业的知识分为产品知识和流程知识,并对产品知识和流程知识的内涵与组成作了进一步的研究。在此基础上,提出了基于知识链的产品知识和流程知识的管理过程模型。
Product knowledge and process knowledge are the important parts of enterprise knowledge assets. And the classification and management of product knowledge and process knowledge is the effective way of improving the enterprise's performance. This paper is preceded from the angle of improving enterprise's performance and the knowledge of enterprises is divided into product knowledge and process knowledge according to knowledge,product,process, performance method. Then, the intension and component of product knowledge and process knowledge are further studied. On these bases, the phase's management model of product knowledge and process knowledge is advanced.
出处
《科技进步与对策》
CSSCI
北大核心
2006年第3期102-105,共4页
Science & Technology Progress and Policy
基金
国家自然科学基金项目(70272034)
陕西省教育厅基金项目(D2JK163)
关键词
产品知识
流程知识
企业绩效
知识链
管理过程
product knowledge
process knowledge
enterprise's performance
knowledge chain
management process