摘要
An integrated, efficient and effective performance management system, ＂dynamic performance management system＂, is presented, which covers the entire performance management process including measures design, analysis, and dynamic update. The analysis of performance measures using causal loop diagrams, qualitative inference and analytic network process is mainly discussed. A real world case study is carried out throughout the paper to explain how the framework works. A software tool for DPMS, Performance Analyzer, is also introduced.
