论物业管理企业“以人为本”的管理理念

Discussion on the management idea——people oriented of property management enterprise

物业管理企业管理的对象是物,但服务的对象却是人,即业主和使用人,因此,在实施物业管理的过程中,必须树立“以人为本”的经营理念,并且不断提高员工们的服务意识。只有这样才能在激烈的竞争中打败竞争对手,提高市场占有率,提高本企业的社会知名度。

The management object of property management enterprise is property, but service object is people, namely owner and user. So, during property management must build up the operation idea--people oriented, and improve employee＇ s service awareness constantly. Only in this way, can property management enterprise defeat the competitor during the keen competition, increase market possession rate, raise the notability of enterprise.