医院流程模块化理论及方法研究

Study of Theory and Methods of Hospital Process Modularity

本文主要研究医院管理中的流程模块化理论与方法,探讨基于医院运作流程序列分析建立模块化的医院运作流程,对其构建、运作及组织结构模型进行了研究。从系统学角度,对医院的流程模块间耦合关系及模块间的集成效应进行了研究,这是提升医院整体绩效的关键。本研究对R医院集团实施与其新型管控模式相适应的流程重组,提供了有力的理论基础及实施指导。

This paper mainly studied the theory and methods of process modularity in hospital＇s management. It discussed how to construct modular hospital operation process based upon its operation process series analysis, presented its construction, operation and organization structure modules. The coupling relationship and integration effect between process modular were also studied. From systems science＇s view, it＇s the key to improve hospital＇s whole performance. The study presented powerful theoretic foundation and implemental instructions to R Hospital Group while it implement process reengineering that matches its new management mode.