论医患关系由紧张走向和谐的有效途径

The Effective Way for Doctor-patient Relations From Tense to Harmony

构建和谐医患关系是构建社会主义和谐社会的重要组成部分,但医患关系紧张仍是当前一个十分突出的话题。本文从政府与社会公众这一新视角,从保障人权这一新高度来阐述医患关系,剖析医患关系紧张的原因,探索构建和谐医患关系的途径。认为医患关系紧张的原因在于医院的公益属性与市场化生存方式的冲突,在于医患双方信息不对称、患方易受伤害且维权艰难。因此,构建和谐医患关系仅靠医疗机构是不够的,还有赖于政府承担起基本医疗保障的重任,有赖于医疗卫生体制改革,使医疗服务真正惠及百姓,有赖于医务人员的善心美德,也有赖于处于劣势的患者成立一个维权组织,以便同处于优势的医疗机构相抗衡。

Setting up harmonious relations between doctors and patients is an important part of setting up the socialistic harmonious sociaty. But the tense relation between doctors and patients is still a very outstanding topic. This paper analyzes the reasons of the tense relation between doctors and patients from a new visual angle of the government, the social public and human right guarantee, and investigates the path of setting up harmonious relation between doctors and patients. It thinks the reasons of tense relation between doctors and patients lie in the clash of hospital public welfare and market survival way, the patients are easy to get harm but difficult to guarantee their rights. Therefore, setting up harmonious relations between doctors and patients not only depends on the medical service organization but also depends on the government undertaking the responsibility of the medical treatment guarantees, depends on the reform in the medical service system to make real medical service for common people, depends on the doctors＇warm hearts and depends on establishing an organization of the patients who are in bad situation in order to contend with the medical service organization which is in good situation.