摘要
管理支持是企业信息系统实施成功的关键因素之一。本文分析了管理支持的内涵,指出其包含管理介入和管理参与两层含义。通过深入剖析管理支持与信息系统实施成功的关系,结合案例进行实证研究,指出管理支持促进企业制定和开展各项实施制度和实践活动,积极影响组织实施氛围,增强员工创新使用最终促成信息系统实施成功。
Management support is one of critical factors influencing information Systems' implementation success. The paper summarizes the concept of management support which covers two level meanings: management involvement and management participation. Examining the relationship with management support and IS implementation success, a case study is 'employed to illustrate that management support foster enterprise's managers instituting and developing high - quality implementation polices and practices. These policies and practices engender a positive climate for IS implementation, which leads in turn to implementation success.
出处
《重庆大学学报(社会科学版)》
2006年第3期56-60,共5页
Journal of Chongqing University(Social Science Edition)
基金
国家自然科学基金项目(70471086)
浙江省博士后择优科研基金项目(2004-bsh-034)
关键词
管理支持
信息系统
实施成功
实施氛围
实施制度和实践
management support
information system
implementation success
implementation climate
implementation policies & practices.