中小型图书馆利用网络聊天室开展虚拟参考咨询服务初探

Researches on Virtual Reference Services of middle and small libraries by using network chatrooms

论文在简述中小型图书馆虚拟参考咨询服务现状的基础上,重点探讨了网络聊天室参考咨询服务的特点、利用网络聊天室开展虚拟参考咨询服务的方法及相关问题。

Base on the brief narration of present situation of Virtual Reference Services of middle and small scale libraries, this paper places the stress on discussing the distinguishing features of online chatting room reference services, the means of this Virtual Reference Services and other related questions.