流程再造的研究及在医院运营管理中的运用

A Research on the Process-Remarking and Its Utilization in Hospital Operation Management

流程再造在国外已经广泛应用于各行各业的各种产品制造及服务中,但在国内还处于萌芽状态,特别是在医院运营管理中的应用更为罕见。工业工程方法的流程再造的理念在医院运营管理中的应用和建设可对医院管理者提供一个可借鉴的思路,对医院管理制度的变革和管理水平的提升会产生极其深远的影响。

The Process-remaking has been widely applied in the service and the various products in all walks of life abroad, but in our country, its application is still in a sprout state, especially in the field of hospital operation management application. The concept of process-making based on industrial project methods may offer a way of thinking that the hospital management may refer to, which will have extremely profound influence on the transform for hospital management system and the promotion of management level.