摘要
在推行全面质量管理(TQC)10余年后的今天,面对我国产品和服务质量水平仍令人担忧的事实,本文提出了提高产品和服务质量水平的有效途径和具体作法。
The TQC has been introduced into our country more than ten years. The fact is that the product and service quality level are worrying , the way for the improvement of the product and service quality are put forward.
出处
《石油工业技术监督》
1996年第11期35-36,共2页
Technology Supervision in Petroleum Industry
