摘要
正确地制定和执行战略对今日的企业来说至关重要。商务绩效管理(BPM)为企业提供了一种基于IT技术的制定、修改和执行战略的有效方法。描述了商务绩效管理(BPM)的概念、它的发展驱动因素和历史演化过程,比较了它与商务智能(BI)的区别和联系,同时提出了商务绩效管理的框架结构,讨论了实施商务绩效管理系统的关键成功因素,最后考察了商务绩效管理在我国的应用现状和发展前景。
The creation and execution of business strategy is crucial for today's enterprises. Business Performance Management (BPM) offers organizations an IT- enabled approach to formulate, modify and execute strategy effectively. This paper describes Business Performance Management, its driving factors and evolution process, and then compares it with BI. In addition, it presents a framework for BPM and the critical success factors for BPM implementation, reviews the current situation and perspective of the application of BPM in China.