摘要
构建和谐的医患关系,关键是对患者实行有效的人性化关怀服务,彻底转变服务模式,改善服务态度,优化服务形象,提升服务水平,提高患者对医院的美誉度和诚信度,从而营造和谐兴院的氛围。
How to build up concordant relationship between medical personnel and patients?. The key is to perfom effective humanistic treatment for patients, to thoroughly change the senvice model, to perfect the attitude of service, to optimize the figure of medical service, and to improve service level as well as to enhance patients having more praise and trust for the hospital. Thus the kind of concordant ambience will come into being in medical treatment.
出处
《中国医学伦理学》
2006年第3期61-61,84,共2页
Chinese Medical Ethics
关键词
医患关系
人文关怀
医院管理
医学伦理
Doctor- patient relation
humanistic treatment
hospital mangement
medical ethics