基于TAM的中小企业信息化障碍分析及其外包决策模型

IT Outsourcing and Decision Model in Smals & Medium Enterprises

以科技接受模型(TAM)为框架对我国中小企业信息化水平不高的现象进行了分析,发现信息化的复杂性和投资收益率较低是中小企业信息化的主要障碍。提出IT外包能减少中小企业管理IT设施的复杂性,以较低的成本获取所需的IT资源,是绕过信息化障碍的可行途径。在考虑到可操作性的前提下,提出了一个帮助中小企业进行规范化的IT外包决策的要因决策模型。

Reasons why Small and Medium Enterprises （SMEs） in China have low levels of informatization is studied based on Technology Acceptance Model. We contend that IT Outsourcing is the avenue to acquire IT resources at lower cost and relieve complexity of IT infrastructure management on SMEs context. decision model is proposed in respect to operability which can be utilized by SMEs for normalized ing decision. A key factor IT outsourcing decision.