摘要
运用过程思维的方法,把成熟度模型从软件领域移植到知识服务领域。根据知识服务的性质特点,提出知识服务过程改进框架,根据过程改进框架提出改进的建议。这个框架和方法可以作为知识服务过程改进的一般指南。
In thinking of processing, transfer compacity maturity modeling from software engineering to knowledge service. The author put forward a frame of process on knowledge service in libraryand some advice was put forward on frame of process. This frame and advie can help improve knowledge service process.
出处
《石家庄铁路职业技术学院学报》
2006年第B06期75-78,共4页
Journal of Shijiazhuang Institute of Railway Technology
