支持业务流程分析的工作流仿真研究

Research on Workflow Simulation Supported Business Process Analysis

业务流程管理生命周期中的流程分析环节是保证流程模型有效性和提高流程设计质量的关键.比较计算分析而言,仿真分析方法能更真实、更方便地获得业务流程全面的性能数据.首先探讨了仿真分析的基本过程,并应用资源约束随机工作流网理论来构建仿真模型,给出了仿真结果的关键性能指标.然后以一个实际的业务流程为例,在ExSpect平台上实现了仿真分析的全过程.

During the life cycle of business process management, business process analysis is pivotal to guarantee the validity of business process model and to improve its quality. Compared with computation analysis, simulation analysis can obtain the whole performance results more conveniently and more truly, First, the basic simulation process is discussed, One type of resource-constrained stochastic workflow net is used to construct the simulation model, and some key performance indicators are proposed. Then an actual enterprise workflow is provided to show the implementation of the whole simulation analysis process on the ExSpect platform.