图书馆超越用户信息需求的知识创新服务

图书馆员分析用户的信息需求,超越用户需求导向,通过知识创新,即对知识信息的析取、整合、集成、创新,帮助用户解决所面临的问题,提供个性化、多样化等超越用户需求的知识创新服务。

By analyzing customers＇ information demand and preference, librarians absorb, process and innovate new information so as to help customers to solve their problems. In this way, knowledge innovation service beyond customers＇ information demand is completed.