摘要
为了使标杆管理中的绩效改良更具有目的性、更切实可行,采用结合数据包络分析(DEA)技术处理的研究方法,论述了模糊数值在DEA中的可用性,提出了大小标杆的概念.利用模糊综合评价的理论对多层结构的系统进行评价计算,实现了评价结果量化;同时,基于模糊多目标决策反问题的求解思路,推导了求解大小标杆量化特解的方法,并以此求解出一组虚拟决策单元(DMU0).进一步,以物流系统作为对象完成了标杆值的求解和论证.标杆的量化为Benchmarking与DEA结合使用构建了桥梁,它可帮助企业在制定改良措施时达到合适的“度”.
In order to improve performance purposively and practicably in Benchmarking, the optimization problem for improving benchmark was studied. With date envelopment analysis （DEA） technique, the usability of fuzzy values in DEA was discussed and the concept of big/small benchmark was put forward. The hierarchical structure system was calculated by means of fuzzy comprehensive evaluation theory to realize quantification of the evaluation result. Subequently, based on the solution idea of multi-object reverse problem, a method for particular solution for big/small benchmark was derived, and then a set of virtual decision making units（DMU0） was solved. Furthermore, regarding logistics system to be the research object, it was accomplished to solve and verify the benchmark value.
出处
《浙江大学学报（工学版）》
EI
CAS
CSCD
北大核心
2006年第8期1418-1422,共5页
Journal of Zhejiang University：Engineering Science
基金
国家"973"重大基础研究前期专项资助项目(2005CCA04900)
关键词
物流系统
模糊评价
数据包络分析
改良
logistics system
fuzzy evaluation
date envelopment analysis（DEA）
improvement
