摘要
将业务流程与知识管理整合起来是流程导向知识管理的主要目的,为了将知识融入业务流程中的价值增值活动,需要建立面向流程的知识管理目标、知识管理系统、知识管理组织架构,并加强面向流程的知识管理审计。通过对流程导向、流程知识以及流程与知识管理流程关系的分析,探讨了流程导向知识管理的策略。
Process - oriented knowledge management ( PKM ) aims at the integration of business process and knowledge management(KM). In order to provide knowledge for value adding activities within the business process,process-oriented knowledge management objectives, knowledge management systems(KMS), organization structure for KM have to be established rand the audit of PKM has to be strengthened. Through analyzing process orientation, process knowledge and the relationship between business process and KM process, the strategies of PKM are discussed.
出处
《科学管理研究》
CSSCI
北大核心
2006年第5期76-79,共4页
Scientific Management Research
关键词
业务流程
流程导向
知识管理
business process
process - oriented
knowledge management