期刊文献+

顾客异议的分析与应对 被引量:1

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摘要 顾客提出异议是每个销售人员经常遇到的事情,遇到顾客异议并不可怕,关键是要学会应对顾客的异议。本文介绍了销售人员在面对顾客异议时的7种应对技巧。
作者 徐志
出处 《价格月刊》 北大核心 2006年第10期38-39,共2页
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