摘要
随着全球化的来临、信息与通讯技术的迅猛发展、金融监管制度的变化,我国金融机构面临着巨大的挑战和机遇,金融服务创新也日益凸现其重要性,本文在案例基础上,从项目层面、企业层面研究金融服务创新过程,阐述了该过程中各阶段的特点。
With the advent of globalization, the rapid development of IT technologies and the changes of financial regulatory system, Chinese financial industry is facing enormous challenges and opportunities. Thus, service innovation in finance becomes more and more important. Based on case studies, this paper discusses the innovation process of financial service innovation.
基金
国家自然科学基金(70373026)
浙江省科技规划重点项目(2005C25002)
关键词
金融服务
服务创新
创新过程
过程模式
financial service
service innovation
innovation process
process model
