1The New Encyclopeadia Britannica,15th Edition,Encyclopeadia Britannica,Inc.22:961:2a
2Marketing reference and Information Services in Libraries:a staff competencies framework Dr.Sophia Kanne,University Librarian,United States International University.http://www.ifla.org/IV/ifla72index.htm,2006-10-05
5Marketing Analysis of reference and Information Services in Korean Libraries.Heesop Kim.Department of Library and Information Science.Kyunpook National University,Daegu,Korea http://www.ifla.org/Ⅳ/ifla72index.htm,2006-10-05
6Marketing Partnerships in Greece between Libraries,Archives and Museums.A new age has just started.Antonia Arahova & Sarantos Kapidakis.Ionio University http://www.ifla.org/Ⅳ/ifla72index.htm,2006-10-05
7Japanese Government Libraries Network:serving the customers in the new era.Mika Lawler.Natonal Diet Library,Japan http://www.ifla.org/Ⅳ/ifla72index.htm,2006-10-05
