供应链伙伴间的信任、承诺对合作绩效的影响

An Empirical Study of the Effects of Trust and Relationship Commitment of Supply Chain Partners on Cooperative Performance

本文通过问卷调查的方式探讨供应链伙伴间的信任、关系承诺对合作绩效的影响。研究结果显示组织信任、个人信任与合作绩效存在正相关关系,组织信任通过关系承诺对合作绩效的间接影响明显高于其直接影响,个人信任通过关系承诺对合作绩效的间接影响明显不及其直接影响。

Questionnaires were used to study the effects of trust and relationship commitment among supply chain partners on cooperative performance. Our results showed that both organizational and individual trust were positively correlated with cooperative performance. The indirect effect of organizational trust on cooperative performance through relationship commitment was significantly greater than its direct effect, However, the indirect effect of individual trust on cooperative performance through relationship commitment was significantly less than its direct effect.