企业情商——企业管理的制胜法宝

Corporate Emotional Quotient——A Trump in Corporation Management

本文根据情商的特点,首先,将一般意义上“情商”的概念拓展开来阐明企业情商的内涵,并将其划分为三个层次:员工情商、团队情商、组织情商。其次,分析了企业情商和企业管理相结合的现实意义。最后,围绕企业情商,对管理观念和管理制度方面提出一些针对性的措施和建议。

Based on EQ （Emotional Quotient）theory . this article arvalyzes the feature and importance of ＂Corporate Emotional Quotient＂fiom three aspects： Staff Emotional Quotient, Team Emotional Quotient and Organizational Emotional Quotient. On this ground file author gives some suggestions in terms of managerial conceptions and managerial system.