高职院校图书馆服务质量危机及对策探析

A probe into the service quality crisis in the libraries of higher vocational institutions and the countermeasures

作者结合实际工作经验,具体分析了高职院校图书馆服务质量危机的表现及成因,初步提出了优化服务质量的几点对策。

Based on the working experience, the authors analyze the forms and courses of the service quality crisis in libraries of higher vocational institutions, and further put forward some countermeasures.