摘要
供电企业开展优质服务是一个必然过程。供电企业只有通过开展优质服务活动,满足用户需求,让用户满意,才能赢得市场,赢得用户,企业才能有广阔的市场发展空间,因此,供电企业优质服务如何开展,如何避免过程中出现的问题及工作中存在的问题是值得关注的。文章提出了当前优质服务工作中存在的问题,结合本单位实际采取了解决措施,实施效果显著。
It is a necessary process to carry out high- quality service in power supplying enterprises. Through carrying out high- quality service activity, and meeting the user's need, the enterprise can win the market, user and broad market development space. It is important for power supplying enterprises of how to carry out high- quality service and avoid the appearing questions in the course and the existing questions in the work. The paper brings forward the existing questions in current high - quality service, and then adopts solving measures combining with the practical situation. It obtains favorable effects.
出处
《青海电力》
2006年第4期68-70,共3页
Qinghai Electric Power
关键词
供电企业
优质服务
服务理念
power supplying enterprises
high- quality service
service idea