摘要
目的:为药店改进服务提供参考。方法:将药店的服务分为基础服务、药学服务、医学服务和健康信息服务几类,并分别加以分析。结果与结论:结合实际,选择合适的药店服务组合,有利于药店形成竞争优势和可持续发展。
OBJECTIVE： To provide reference to the service improvement of Chinese drug store. METHODS： The service in drugstores was classified into basic service, pharmaceutical service, medical service and health information service. Each category was analyzed specifically. RESULTS ＆ CONCLUSIONS： Based on the practice, the drug store should choose the proper combination of service category, which are beneficial to drugstores to shape up their own competitive edge and promote sustainable development.
出处
《中国药房》
CAS
CSCD
北大核心
2007年第1期78-80,共3页
China Pharmacy
关键词
药店
服务
类型
药学服务
Drug stores
Service
Category
Pharmaceutical service
