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保险公司顾客资产管理

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摘要 保险公司的经营特点和业务性质决定了其对顾客关系的依赖,发展和维护顾客关系是其经营的中心。本文结合保险公司的经营特点和顾客资产理论,对保险公司顾客资产管理的基本框架和方法进行探讨。
作者 兰定锋
出处 《商场现代化》 北大核心 2007年第01S期199-200,共2页
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