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欧阳瑞:酒店的“魔戒”是态度

The Lord Of Ring Is Attitude
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摘要 “关注点滴细节,超越客人的希望。这就是我们的工作.要做到这一点,最好的方法就是把酒店当成一个家.对待同事如同对待家人.然后。推已及人。惟有如此才能让軎来登真正成为商旅之家。”从事酒店行业30余年的欧阳瑞如是说。 2006 witnesses the opening of Sheraton Xiamen Hotel, the 17th Sheraton hotel in China's Mainland. As the region's first international deluxe hotel, the Sheraton Xiamen Hotel is the only place from which to explore this fascinating destination. The hotel' s 360 spacious guest rooms and Executive Club Rooms, including 48 luxurious suites, are the height of elegance and comfort, equipped for your every need. Mr.Lance J. Ourednik, General Manager of Sheraton Xiamen hotel is a New Zealander. He came to China in 1995 to manage the food and beverage department at the Great Wall Sheraton Hotel Beijing, then became the General Manager of the Sheraton Guilin Hotel in 2000 and by 2004 he was moving to Xiamen as the General Manager of Sheraton Xiamen to oversee the operation of the hotel. Mr. Ourednik used two words to summarize the style of Xiamen Sheraton: modern and elegant. As the general manager of the hotel, he makes every effort to develop the essence of Sheraton: Warm, Comforting and Connections. "The local market, as well as the Xiamen Municipal government, has an immense anticipation and excitement for the opening of this newest upscale international hotel in Xiamen. The opening of Sheraton Xiamen Hotel will undoubtedly led the way to attract more visitors both domestically and from overseas. It has set a new benchmark for upcoming hotel properties," said Mr. Ourednik.
作者 王露
出处 《中国电子商务》 2007年第1期I0024-I0025,共2页 E-commerce in China
关键词 酒店 客人 行业
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