Harris 20-20程控交换机语音平台设置及应用

Configuration and application of Harris 20-20 digital exchanger voice platform system

介绍了广州哈里斯程控交换机及语音平台组网结构概况,以详细叙述语音平台的电脑话务员、语音信箱、话费催缴等主要功能为目的,采用了文字与图表相结合的方法描述了语音平台的数据库配置方法及实现方案,通过对语音平台应用情况和使用效果的分析,展现出该语音平台强大的管理功能和良好的使用效果。兼于该设备与交换机简单的接入方式和稳定可靠、便于维护的特点,对未来综合语音平台的应用前景做了客观的分析和展望。

The paper gives a comprehensive introduction on network structure of Harris 20-20 digital exchanger voice platform system, and presents the feature of computer telephone operator, voice mailbox and telephone payment calling up, describes the configuration and realization method of the voice platform Database by using characters and charts. Based on application and favorable effect, the paper shows that the voice platform exhibited the powerful management function. Because of simple access mode between the equipment and the exchanger, stable and reliable operating and easy maintenance, the article also analyses and prospects the future application of the integration voice platform.