服务型领导管理特征与人性化护理管理

Application of the service-first leadership to humanistic nursing care

服务型领导管理以"服务第一"为理念,关注管理对象的需求,为满足最需优先考虑的需求提供护理服务;发挥个人潜能并促进个人成长,引导护士参与决策、创造群体合力。服务型领导管理对提高护士的工作满意度,落实以人为本的护理行为和规范,达到个人和机构目标具有重要意义。

Advanced leadership,which emphasizes on service -first,concerns on subordinates＇ personal needs and meets their needs which should be considered in priority. The service -first leadership aims to develop peoples＇ potential,encourage team members to involve in decision making and build up the team cohesion. It also has some contributions to nurses＇ job satisfaction ,humanistic nursing behaviors and the relating standards so as to reach personal and institutional goals.