情感管理在高校人力资源管理实践中的应用

On Emotion Management in Application of Human Resources Management Practice in University

情感管理的内涵和实质是通过与员工的情感联系和思想沟通,满足员工心理需求,形成和谐融洽工作氛围的一种管理模式。论述了情感管理应用于高校人力资源管理具有聚心、励志、化怨和增效等功能。提出了尊重员工、关心员工、信任员工、宽容员工,动用情感沟通,是搞好高校人力资源情感管理的几个切入点。

Emotion management is an important constituent of the university human resources, whose connotation is to synergize the drive, the coordination and the condensation of the staff. Respecting, caring, trusting and tolerating the staff, and using emotion communication are the essential breakthrough points for the university human resources management.