大学生公费医疗制度中的医患关系研究——以北京高校为例

Research on Doctor-Patient Relationgship in the Free Medical Care System of Undergraduate——Taking the Universities in Beijing as an Example

当前大学生对于公费医疗的满意度逐渐下降,医患关系趋于紧张。通过对北京市3所具有代表性的高校进行了调查和访谈,总结归纳出医疗服务提供方、接受方和医患沟通这3个原因指标,同时在坚持“以患者为中心”的治疗理念下,努力通过增加投入、健全制度等途径来实现大学生医患关系的和谐发展。

At present,the satisfaction of free medical care of undergraduate is declining,and the doctor-patient relationship is becoming tense.By investigating and interviewing the three representative universities in Beijing,we conclude three reasons including the supplier of medical service,the receiver and doctor-patient communication.By adhering to the medical treatment concept oF＇Patient-Oriented＂,the paper puts forword serveral measures including incresing input and improving system and so on to achieve the harmonious development of doctor-patient relationship of undergraduate.