门诊初诊患者基本信息登记流程重组

Registration Process Re-engineering of First Visit Out-patients' Basic Information

门诊初诊患者基本信息是医院重要的信息资源,信息录入的及时、准确和完整极其重要。作者分析了初复诊患者挂号的服务内容和流程,设计了挂号流程重组方案,在仿真技术的支持下,模拟寻找流程重组最佳方案,取得了良好的应用效果。

Basic information of first visit out - patients is an important information resource of hospital, it is important to enter the information in time, correctly and completely. The author analyzed content and process of registration service of first visit and return patients, designed registration process re - engineering scheme, find the best scheme on the basis of simulation technique and gained good effect.