产品操作中的认知障碍及其设计策略

Cognitive Barriers in Product Operation and Design Solutions

从社会发展的角度看,无障碍设计是“以人为本”设计思想的发展与延伸,它着力于开发能够满足所有使用者需求的产品。在人们认识产品的过程中,难免与设计师的意图产生偏差,造成认知障碍。认知障碍依来源可分解为使用者、外部环境、产品本身,从产品设计的角度采取相应的设计策略,减弱或消除那些引起使用者感到困惑、困难的认知障碍,为使用者提供最大可能的方便,成为我们提升产品价值、进入无障碍社会的关键。

From the perspective of social development, barrier-free design extends the concept of ＂human-orlented＂ design, aiming at developing products to meet the needs of all users. People have cognitive harriers in product operation, which might be created by users, environment or product. Corresponding design solutions can be sought to eliminate or decrease the user-confusing harriers and to provide as much convenience as possible, which is vital to upgrade of product value and entrance into barrier-free society.