摘要
在服务型政府建设过程中,应充分考虑以心理因素和机制为基础的群体心态进行制度安排和制度创新来逐渐化解他们间的张力,最终突破服务型政府建设的瓶颈。
In the process of building the service-oriented government, we should give full consideration to the group mentality based on psychological factors and mechanisms for system arrangement and system innovation to defuse the tension between them gradually, we can breakthrough the bottleneck of building the service-oriented govemment finally.
关键词
服务型政府
群体心态
张力
the service-oriented government
the group mentality
tension