信息化对物流企业作用的评价

Evaluation of the Role of Informatization for Logistics Enterprises

如何评估信息化建设给物流企业带来的效益成了物流企业衡量信息化建设有效性的重要问题。基于目前信息化建设的主要矛盾——能力不等于应用,应用不等于实效,本文将信息化对物流企业的实效,即客户服务质量的改善程度与信息化之后的经济效益指标做以比照,分析了信息化对于物流企业的效用,并提出了相应的改善措施。

Through comparing informatization＇s effectiveness for logistics enterprises that is the ratio of customer service quality improvement, with the economic indices after the informatization, this paper analyzes the informatization＇s effectiveness for logistics enterprises, and the corresponding improvement measuros.